Yes, you can add extras like GPS, child seats, additional drivers, and protection plans during the online booking process. Premium Pick-up is a self-service option, so it’s best to finalize any extras in advance to ensure they’re ready when you arrive. This helps avoid delays and allows you to proceed directly to the key dispenser. While some extras may still be added at the rental location, availability is not guaranteed unless pre-booked.

Premium Pick-up machines are available at major airport rental locations. They’re usually located inside or near the Europcar rental office, often in the terminal’s car rental area. Locations such as Lisbon, Porto, and Faro airports feature clearly marked kiosks. Your booking confirmation will typically include instructions and directions. Once at the kiosk, you can scan your booking QR code, collect your keys, and head directly to your vehicle, skipping the rental counter.

Any customer with a prepaid booking and valid documentation can use Europcar Premium Pick-up. To qualify, you must upload your driver’s license and ID online before arrival. The service is designed for travelers seeking a fast, contactless experience. It’s especially useful for frequent flyers, business travelers, or anyone who prefers to skip the counter and avoid queues. Once documents are verified, you simply collect your keys from the kiosk and go.

Yes, extras can be added during booking. (Note: this question is repeated – see FAQ 1 above.) If you’d like, I can replace this with a new relevant FAQ.

Your Premium Pick-up booking includes fast, self-service access to your vehicle via a digital kiosk. You skip the rental desk entirely—just scan your QR code, select your car (if available), and grab the keys. The booking may also include any extras and protection packages you've pre-selected. It’s designed for efficiency, saving you time and minimizing contact. All you need is a completed online check-in and valid documents uploaded in advance.